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Understanding quality scorecards: A primer for boards

The number of public quality scorecards for hospitals has increased exponentially in recent years as consumers take more interest in getting the most value for their health care dollar.

Bottom Line in Patient Safety and Quality

Improving patient safety is a goal at every hospital and health system. In fact, hospital and system trustees have a fiduciary responsibility to ensure high-quality, safe patient care.

Hospital Use of Quality Improvement Methodologies

This is 14 percent more than all hospitals with an organized quality improvement program that responded to the November 2014 American Hospital Association Survey of Care Systems and Payment.

Board Quality and Safety Committee Orientation: Sample Agenda

Samples Agendas
How well boards govern is influenced by a number of factors, among them, the knowledge and skills board members bring to their work.

Rural ACO Builds on Quality Programs

Trustee Magazine Articles
After years of preparation, nine rural hospitals and physician groups form an accountable care organization to focus on prevention.

Governance Quality and Resources to Improve it

Twice a year, the American Hospital Association’s Center for Healthcare Governance convenes board and C-suite members for education and discussion and, twice a year, governance consultant Jam

Ten Ways to Improve the Board's Use of Quality Measures

Trustee Articles
Hospital and health system boards are being overwhelmed by hundreds of quality indicators from numerous sources. Many are required or linked to payment incentives, but some are part of voluntary improvement programs. Amidst the deluge of numbers, leaders could miss valuable, potentially actionable information.

Making Sense of Hospital Quality Ratings

Every day, it seems that a new hospital quality scorecard is released, sparking news stories about how hospitals compare with one another and against nationwide benchmarks.

Understanding Quality Report Cards: A Board Discussion Guide

Discussion Questions & Templates
Scorecards aren’t going away: consumers want help distinguishing one hospital from another, and these reports offer the promise of synthesizing complex information for worried patients.

Patient-focused Care Means Quality Comes First

High-quality, patient-centered care has always been imperative for health care providers and their boards.